Contact information

Contact Information

Last updated: September 22, 2026

If you have questions about our website, upcoming digital guides, purchases, payments, refunds, downloads, access issues, or customer support, you can contact GIFTGATHER LLC using the information below.

Customer Support

For enquiries regarding:

Digital guides
Upcoming products
Orders
Digital product access
Download issues
Payment questions
Refund requests
Technical problems
General customer support

please contact us at:

contact@giftgatherl.com

Response Time

We aim to respond to all customer enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Messages received during weekends or public holidays will begin to be processed on the next business day.

Information to Include

To help us assist you efficiently, please include, where applicable:

Your full name
The email address used for your purchase
Your order number
The name of the digital product
A brief description of your question or issue

For technical problems, screenshots or other relevant information may also help us investigate the issue more efficiently.

Product Availability

Some GIFT & GATHER products may currently be displayed as Coming Soon or otherwise unavailable for purchase.

If a product has not yet been released, you may contact us for general information, but no purchase or digital delivery will occur until that product has been made available through the website.